Refund & cancellation policy
Last updated: 20 October 2026
This policy explains when you can cancel a plan and how refunds work.
1. Refunds by plan
| Plan | Full refund | No refund |
|---|---|---|
| Seedling (₹1,999) | Any time within 7 days of payment | After 7 days |
| Canopy (₹4,999) | Before your advocate review call takes place | Once the review call has taken place or written comments have been sent |
| Old Growth (₹9,999) | Before the Sub-Registrar appointment is booked | Once the appointment is booked. Government fees, stamp duty and registration charges already paid are never refundable. |
2. How to cancel
WhatsApp or email us with your name, payment reference and the plan you bought. We confirm the cancellation within one working day.
3. When the money reaches you
Approved refunds are initiated within 2 working days and credited to the original payment method, usually within 5 to 7 working days, depending on your bank.
4. Rescheduling
You can reschedule an advocate call or a registration appointment once at no cost, with at least 24 hours' notice.
5. Delivery of services
All Will Mitra services are delivered online, by phone or in person in Mumbai. Nothing is shipped. After payment, you receive a confirmation and next steps by email or WhatsApp within one working day. Advocate review is completed within 5 working days of receiving your details. Registration is scheduled at the earliest Sub-Registrar slot available.
6. If we cannot deliver
If we are unable to provide a service you paid for, we refund the full amount.
7. Contact
7 Shree Ram Apartment, Near Pooja Nursing Home, J. Nehru Road, Mulund West, Mumbai 400080, Maharashtra
GSTIN: 27AATPB5804E1ZT
Phone / WhatsApp: +91 97680 60705
Email: hello@willmitra.in
Hours: Monday to Saturday, 9 am to 6 pm IST